Coronavirus (COVID-19) - We’re here for you. Our hospitals, emergency departments, urgent cares, physician offices and virtual care services are open to safely deliver care. Learn more.

No One Cares Alone- #BeThe1To

Right now we all need support. September was National Suicide Prevention Month, and we need your help to make sure none of our caregivers feel like they are caring alone. #BeThe1To is the National Suicide Prevention Lifeline’s message for National Suicide Prevention Month and beyond, helping spread the word about actions we can all take to prevent suicide.

Join us in connecting with our fellow caregivers and take these 5 actionable steps for communicating with someone who may be contemplating self-harm.

#BeTHE1To: Click on each step to learn more

  1. ASK-Research shows people who are having thoughts of suicide feel relief when someone asks about them in a caring way. Findings suggest acknowledging and talking about suicide may reduce rather than increase suicidal ideation.
  2. BE THERE-Individuals are more likely to feel less depressed, less suicidal, less overwhelmed, and more hopeful after speaking to someone who listens without judgment.
  3. KEEP THEM SAFE-A number of studies have indicated that when lethal means are made less available or less deadly, suicide rates by that method decline, and frequently suicide rates overall decline.
  4. HELP THEM STAY CONNECTED-Studies indicate that helping someone at risk create a network of resources and individuals for support and safety can help them take positive action and reduce feelings of hopelessness.
  5. FOLLOW UP-Studies have also shown that brief, low cost intervention and supportive, ongoing contact may be an important part of suicide prevention, especially for individuals after they have been discharged from hospitals or care services.

We’re listening to you, and know many of you, your fellow caregivers and your family members may be experiencing stress and anxiety. We have a range of resources that can best support your emotional needs. These resources are free for you.

Stress Meter

Rate your stress. Get connected with resources.

Get started here.

Caregiver Assistance Resources

Find support with one of the free resources below.

Optum: All Caregivers except Alaska

Optum offers a large mental health provider network, and industry-leading digital tools and resources. Free, confidential resources and support are available for you and your family.

24/7 toll free phone access: 844-875-5716

Virtual Visits: Click here to get started.

Access online resources at liveandworkwell.com (access code: choosewell)

Lyra: Alaska Caregivers Only

Lyra matches you with the best therapists and coaches that can work with your schedule, including in person, live video and self-guided care. Real time availability is frequently updated online for some providers, or try Lyra's video coaching or self-care apps.

24/7 toll free phone access: 844-311-6223

psjh.lyrahealth.com

Behavioral Health Concierge: Available to California, Montana, Oregon, and Washington

This confidential service, offered exclusively to caregivers and dependents, provides access to highly skilled, licensed clinicians, by video or phone. This program does not replace the Caregiver Assistance Program, but is an enhanced service for behavioral health needs.

  • Expedited access to licensed behavioral health professionals
  • Appointments via video or phone
  • Comprehensive assessment supported by digital tools
  • Support for caregivers and their families
  • Prescription of digital therapeutics
  • Counseling, care navigation, and self-help tools
  • 10 visits, per issue, per year at no cost to you
  • Appointments available 7am - 8pm

Call the Behavioral Health Concierge at 833-PBH-WELL; 833-724-9355, 7am-8pm 7 days a week

Talkspace

Support when you need it-no appointments necessary

Now you can get the extra support you need in a way that works for you. With Talkspace, you can reach out to a licensed, in-network Caregiver Assistance Program Provider, 24/7.

Here’s how Talkspace can fit your life:

  • Access Talkspace anytime, anywhere.
  • Find a Caregiver Assistance Program provider with an online matching tool.
  • Start therapy within hours of choosing your Caregiver Assistance Program provider.
  • Message your Caregiver Assistance Program provider whenever - no appointments necessary.
  • Get messages back throughout the day, five days a week. Choose real-time face-to-face video visits by appointment, when needed.

To get started, call Optum at 844-875-5716 to obtain an authorization code prior to registering (first visit only), choose a provider, and message anywhere, anytime. talkspace.com/connect

After you register, download the Talkspace app on your mobile phone. Talkspace is supported by Chrome, FireFox, Safari or Edge browsers on your desktop computer. Talkspace is your space. To use in your time. It’s private, secure, confidential and convenient. And it’s covered under your Caregiver Assistance Program benefits as a participating provider.

To get started, call 844-875-5716 to obtain an authorization code prior to registering (first visit only), choose a provider, and message anywhere, anytime. talkspace.com/connect

After you register, download the Talkspace app on your mobile phone. Talkspace is supported by Chrome, FireFox, Safari or Edge browsers on your desktop computer. Talkspace is your space. To use in your time. It’s private, secure, confidential and convenient. And it’s covered under your Caregiver Assistance Program benefits as a participating provider.

Download:

Flyer

FAQ's

On-Demand help with stress, anxiety and depression

On-demand help with stress, anxiety and depression.

Sanvello is an app that offers clinical techniques to help dial down the symptoms of stress, anxiety and depression - anytime. Connect with powerful tools that are there for you right as symptoms come up. Stay engaged each day for benefits you can feel. Escape to Sanvello whenever you need to, track your progress and stay until you feel better.

The Sanvello app is available to you at no extra cost as part of your Caregiver Assistance Program benefits.

Ready to Download the app?

Visit LiveandWorkWell.com to download the Sanvello app. Enter with your company access code:choosewell and select the Sanvello tile under Popular tools.

The Sanvello mobile application should not be used for urgent care needs. If you are experiencing a crisis or need emergency care, call 911 or go to the nearest emergency room. The information contained in the Sanvello mobile application is for educational purposes only; it is not intended to diagnose problems or provide treatment and should not be used as a substitute for your provider’s care. The Sanvello mobile application is available at no out-of-pocket cost to you through your health plan membership. Participation in the program is voluntary and subject to the terms of use contained in the application.

Click here for Frequently Asked Questions

Flyer

Caregiver Resource Site

We want to extend a heartfelt thank-you for giving your all, day in and day out, to care for your patients and colleagues. Over these past weeks, caregivers have pulled together across our family of organizations to get the job done. We are all in this together; this is our Mission in action.

In March, Providence ministries and affiliates put into place a number of programs and temporary benefits to care for you during the COVID-19 pandemic. Our priority was to provide a safety-net so everyone would have a paycheck and needed support during the crisis and potential surges in our communities.

As our organizations start to steady, here’s an update about benefits and programs supporting you going forward.

Learn more here.

Your Mental Health Benefits

All of our medical plans cover the majority of the cost of in-network mental health care for enrolled caregivers and family members.

To view the benefit available to you, go to HRforCaregivers.org. In the search bar, enter SPD or Summary Plan Description. Once you open the SPD document, search for mental health.

Parenting During COVID-19

We hope these resources help you, as parents, interact constructively with your children during this time of confinement. These tips for parents and guardians cover planning one-on-one time, staying positive, creating a daily routine, avoiding bad behavior, managing stress, and talking about COVID-19. Use them with your kids, and have some fun in doing so.

Parenting in the Time of COVID-19

Additional Resources

Building Resilience in Times of Crisis:

The objective of this toolkit is to provide you with well-being and resilience resources and tools to use during these difficult and uncertain times, as well as remind you of some of the well-being tools and programs available to you wherever you choose to reach out for support.

Link to toolkit: Building Resilience in Times of Crisis

Sonoma County Caregivers Ten Percent Happier: Space for Spirit. Ten Percent Happier is offering a free 6-month membership to ALL healthcare workers. Learn more here.

My Guide to Mental Health Resources: It's Ok to Not Be Ok

As our organization strives to create Health for a Better World, we remain committed to our promise: “know me, care for me, ease my way.” This includes caring for the physical, emotional and spiritual health of all our caregivers. It’s our goal to help you feel supported at work and at home with resources to grow and be successful.
This Guide to Mental Health Resources has been created by your colleagues as part of the Choose Well program. It is designed to help you feel empowered with the resources, training materials and support to talk about behavioral health and reduce stigma within your team and loved ones.This toolkit contains flyers, reflections, activities and articles that can be shared and used in meetings and huddles. We hope that you will find topics that resonate with you as you work through the toolkit at your own pace.

Link to toolkit: Mental Health Resources Toolkit

The caregiver well-being team is here to help answer questions you may have about this toolkit and other caregiver well-being topics. Email us at ChooseWell@providence.org.

Core Leader Guide: A Leader’s Guide to Important Emotional and Spiritual Support Resources

Link to Guide: Mental Health and Resiliency Resources

Core Leader Toolkit: Road to Resilience

The purpose of this toolkit is to empower you with the resources, training materials and support to talk about resilience with your team. As our organization continues to evolve as a dynamic healthcare organization the engagement and resilience of all caregivers is of utmost importance for the success of each individual as well as the organization.

Link to toolkit: Road to Resilience

Growing Through Crisis

Warning Signs Campaign:

The goal of this campaign is to engage caregivers with a coordinated campaign focusing on the warning signs of mental health issues. Mental health issues often sneak up on people without them being fully aware. But the warning signs are there, like chewed pen caps and stomach aches. The visual concept dramatizes those warning signs, helping sneaky mental health symptoms rise to the level of awareness and motivating people to take action by reaching out to the Caregiver Assistance Program. Download and print these flyers in your break areas:

Covenant Health

Kadlec

PacMed

Providence Health and Services-Alaska

Providence Health and Services

St. Joseph Health

St. Joseph Health-Nor Cal Hospital Only

Swedish