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All Mental Wellness Resources

Services available at no cost to you and your household members.

Crisis support

988 Suicide and Crisis Lifeline

If you or someone you know is struggling with mental health or substance use issues, use 988 to text or talk to someone from the National Suicide Prevention Lifeline, or chat on their website.

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Mental Health Therapy and Mental Health Coaching

  • Mental Health Coaching. Meet with a certified coach to get to the root of your challenges, gain new insights, and see things through a new lens. Between sessions, you will complete activities and strategies to build on what you learn.
  • Mental Health Therapy (individual, couples, family, child). Lyra’s in-network Therapists (including our own Behavioral Health Concierge, or BHC), are experts at diagnosing mental health conditions and identifying thoughts, behaviors, and strong emotions that can contribute to depression, anxiety, or PTSD. BHC is a premier virtual provider for Lyra. This confidential service, offered exclusively to caregivers and dependents, provides quick access to highly skilled, licensed clinicians, by video or phone, 7 days a week.

Lyra Phone: 844-311-6223 (Available 24/7)

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On-site Support and Counseling Available in Select Locations

In partnership with Optum and Lyra, counselors are available at certain locations to help support caregivers. All caregivers in the region are welcome to take advantage of this service.

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Support for Providers

As providers, your focus is usually on those we care for, and we can sometimes forget to focus on our own mental wellness. Whether it is counseling to help you cope with stress, balancing home and work life, the importance of physical exercise, or something larger, there are resources to support you 24/7.

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Self-Guided Tools

Lyra Essentials

The self-care tools will teach you new skills based on validated behavioral health approaches, provide opportunities for practice, and keep you motivated any time, any place.

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Lyra Learn

Build strategies to improve your well-being at work and at home with this eLearning platform created by a team of mental health experts. Explore on-demand courses and live monthly workshops and sign up to attend Gatherings - virtual listening and discussion sessions- curated and facilitated by mental health professionals.

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Please note: this is not the same username and password as Lyra’s digital care platform ( You will need to create a new account login. Customer code: #choosewell634

Guided Self-Care

Your Mental Health Coach will craft a personalized six-week digital care plan with activities that directly address your goals.

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Going Home Checklist

Print this checklist to help with the transition from work to home.

Print Sheet
Intimate Partner Violence

A guide to recognizing signs, prioritizing safety, and providing support.

Download guide
Psychological PPE

Print this tip sheet outlining steps to help with Psychological PPE.

Print Sheet

Suicide Prevention Training for Caregivers

We have all heard of CPR for those in cardiac distress, but what about Emotional CPR for mental distress? Emotionally Connect, Partner and Respond (ECPR) is an effective approach any of us can use to help support and respond to peers, colleagues, family members or community members experiencing mental health concerns. Suicide prevention training empowers us to make a difference in our communities, including where we work. The course is offered in an on-demand module through Virgin Pulse. Search Suicide Prevention Training in the Benefits section your Virgin Pulse account.
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Mental Health First Aid Training for Caregivers

Already taken the Suicide Prevention Training and looking for more in-depth content to take your skills up several notches? Mental Health First Aid teaches how to identify, understand and respond to signs of mental illness and substance use challenges. Learn more and sign-up for this free training below.

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Road to Renewal Guide

This guide is meant to help you reflect upon where you are at, and how you can bring more revitalization into your daily life, especially at work.

This guide will also help you focus on preventing or recovering from any feelings of burnout in a few very important ways:

  • Learning to prioritize self-care, particularly movement
  • Reflecting and shifting your perspective
  • Seeking out connections and connecting to your values
Learn More Here
Breaking the Silence Guide: Suicide prevention in the workplace

A pathway to supporting coworkers and ourselves to learn about steps to take to break the silence and learn effective strategies to talk with your coworkers about mental health and suicide prevention.

Download Toolkit

Credible Mind

Explore expertly validated articles, podcasts and videos that help guide you through challenging times.

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Mindfulness Meetings

Virtual meetings for all caregivers to learn about and participate in guided mindfulness exercises.

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My Mental Health Matters

Resources devoted to supporting the mental and emotional health of every caregiver, including Mental Health Checkup, videos, blogs, and helpful podcasts.

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Navigating Stress and Burnout

A learning journey created for all caregivers which includes: two virtual sessions, a comprehensive workbook, and an e-learning course with practical just-in-time tools and strategies for navigating stress and burnout. CNE/CME credits are available.

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You are Not Alone Guide

Use this guide to help you connect with mental wellness support.

Download Guide

Family and Work Life Service

Work and Life Solutions

Experts beyond mental health care are available to resolve emergencies, guide you through challenges, and help you stay on top of your busy life. Lyra offers support for legal, financial, ID theft, and child, elder, and pet care.

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Digital resources for youth and their parents. Includes videos and online social resources to connect with others.

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Behavioral Health Services Available Through Your Medical Plan

If you are enrolled in your employer’s medical plan, you have behavioral health benefits available to support you. Depending on the plan you are enrolled in and the services you seek, you may have cost shares for these services.

For information on how your behavioral health services will be covered by your medical plan, please contact your medical plan administrator at the Customer Service phone number listed on your medical ID card. If you do not have your medical ID card, you can find the phone number here.