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Services available at no cost to you and your household members.

Crisis Support

National Suicide Prevention Lifeline

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

1-800-273- TALK (8255)

Learn More Here

Crisis Text Line

The crisis text line is available for any crisis 24/7. A live, trained Crisis Counselor receives the text and responds from a secure online platform.

Text HOME to 741741


Mental Health Therapy and Mental Health Coaching

  • Mental Health Coaching. Meet with a certified coach to get to the root of your challenges, gain new insights, and see things through a new lens. Between sessions, you will complete activities and strategies to build on what you learn.
  • Mental Health Therapy (individual, couples, family, child). Lyra’s in-network Therapists (including our own Behavioral Health Concierge, or BHC), are experts at diagnosing mental health conditions and identifying thoughts, behaviors, and strong emotions that can contribute to depression, anxiety, or PTSD. BHC is a premier virtual provider for Lyra. This confidential service, offered exclusively to caregivers and dependents, provides quick access to highly skilled, licensed clinicians, by video or phone, 7 days a week.
  • Phone: 844-311-6223 (Available 24/7)

Learn More Onsite Support and Counseling


Behavioral Health Services Available Through Your Medical Plan

If you are enrolled in your employer’s medical plan, you have behavioral health benefits available to support you. Depending on the plan you are enrolled in and the services you seek, you may have cost shares for these services.

For assistance finding an in-network provider, please contact the Behavioral Health Concierge at 833-724-9355.

For information on how your behavioral health services will be covered by your medical plan, please contact your medical plan administrator at the Customer Service phone number listed on your medical ID card. If you do not have your medical ID card, you can find the phone number here.


Self-Guided Tools

  • Lyra Essentials. The self-care tools will teach you new skills based on validated behavioral health approaches, provide opportunities for practice, and keep you motivated any time, any place.
  • Guided Self-Care. Your Mental Health Coach will craft a personalized six-week digital care plan with activities that directly address your goals.
  • Going Home Checklist. Print this checklist to help with the transition from work to home.
  • Psychological PPE. Print this tip sheet outlining steps to help with Psychological PPE.

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Suicide Prevention Training for Caregivers

Offered in two formats:

  1. LIVE via MS Teams: An interactive presentation with discussion and opportunity for Q &A
  2. On-Demand Module via Virgin Pulse: A self-paced, online version

Already taken one of these trainings? For a deeper dive, sign up for the 8-hour Mental Health First Aid Training.

Credible Mind

Explore expertly validated articles, podcasts and videos that help guide you through challenging times.

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Mindfulness Meetings

Virtual meetings for all caregivers to learn about and participate in guided mindfulness exercises.

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My Mental Health Matters

Resources devoted to supporting the mental and emotional health of every caregiver, including Mental Health Checkup, videos, blogs, and helpful podcasts.

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Navigating Through Stress and Burnout

A learning journey created to empower caregivers and navigate stress and burnout.

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Nursing World

Well-being tools and resources for nurses only. Sponsored by ANA Enterprise (an association of American Nurses Association, American Nurses Credentialing Center and American Nurses Foundation)

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Family and Work Life Services

Work2BeWell

Digital resources for youth and their parents. Includes videos and online social resources to connect with others.

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Worklife Services

Experts beyond mental health care are available to resolve emergencies, guide you through challenges, and help you stay on top of your busy life. Lyra offers support for legal, financial, ID theft, and child, elder, and pet care.

Learn More Here