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Back-Up Child and Elder Care

The dependable solution for any number of situations when you are scheduled to work and need temporary care: school is cancelled, your nanny isn’t available, a parent or spouse just had surgery, or your loved one’s regular caregiver is unavailable.

Program Details:

  • Reserve care up to 90 days in advance, at home or in thousands of vetted centers in the Bright Horizons network
  • Back-up care is available for children ages 6 weeks – 17 years (and for adult/elder family members age 18+)

Eligibility Requirements:

  • Benefits-eligible caregivers* (scheduled work hours are a minimum of 20 hours per week)
  • Back-up care provides a maximum of 10 uses annually per eligible caregiver*

Care Options:

  • Center-based care is $20 per child per day (maximum $35 per family)
  • In-home care for dependent adults, elders or max three children is $32 for up to four hours and $8 for each additional hour
  • Out of network support might be available where regular care options are unavailable

Reserve Care

Employer username: choosewell | Password: Benefits4You

*Benefits-eligible caregivers covered under a collective bargaining agreement receive the back-up care benefit in accordance with the terms of their contract if they are on the aligned time-away plan.