Your safety is our priority. We’re doing more than ever to help ensure your protection and well-being when you come see us for care. Learn more.

Bright Horizons Offers Family Care Support

Bright Horizons Back-Up Child and Elder Care. We want to help ease your way with finding safe and alternative childcare options for days when you are scheduled to work and your regular care is unexpectedly unavailable. Bright Horizons Back-Up Care provides access to back-up care for your children, adult, and elder family members during a lapse or breakdown in normal care arrangements.

Eligibility Requirements:

Benefits-eligible caregivers* (scheduled work hours are a minimum of 20 hours per week) who are part of the aligned time away policy have access to the Bright Horizons program providing subsidized and low-cost back-up care for your children and adult/elder family members. Back-up care provides a maximum of 10 uses annually per eligible caregiver*.

Subsidized cost of care:

•Center-based care is $20 per child per day (maximum $35 per family)

•In-home care for dependent adults, elders or max three children is $32 for up to four hours and $8 for each additional hour

•Out of network support might be available where regular care options are unavailable

To register and reserve back-up care please visit: or click on the “Register & Reserve Care” box above.

As a first-time user, click on “Sign Up” and enter the following: Employer Username: choosewell | Password: Benefits4You

*Please note, this benefit is available to most benefits-eligible caregivers who are on the aligned time-off policy. Caregivers covered under a collective bargaining agreement receive benefits in accordance with the terms of their contract.

For latest family resources, click here.

For guidelines on back-up care related to COVID-19, click here.

Bright Horizons is continually updating their processes and protocols in accordance with the most recent Centers for Disease Control and Prevention (CDC) guidance and the guidance of their medical expert. They are encouraging their centers to maintain small group sizes and practice social distancing to the best of their ability, given the ever-changing circumstances and variation in guidance across states and localities. Watch this video on health & safety at Bright Horizons to get a glimpse of how they are protecting your family.

To assist with your childcare planning, this page also contains up-to-date information about regional childcare options and local organizations that are offering care to families in essential service roles. Click on your region below to explore the organizations that you can work directly with for availability, pricing and center hours to support your childcare needs.

Employment Verification Letter: Download this letter if you need employment verification for essential services.


Eastern Washington:



Northern California:

Northwest Washington:

Seattle Area

Southern California:

High Desert

Southwest Washington:


We present this information as a convenience for the consideration of our caregivers and is temporarily set-up due to urgent needs resulting from COVID-19 and related school and childcare closures. It is intended only to share information about childcare resources. It is not intended to be a forum for solicitation on behalf of third parties. Providence and its family of ministries and affiliates has not investigated or researched the safety record, credentials or licenses of any resource(s) shared on this site.

Back-up Care

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Employer username: choosewell Password: Benefits4You

Back-up Care

Step-by-Step Guide

Additional Family Support

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